Detroit Data Recovery Process

Step 1 – Getting your media to G7 Data Recovery

• Package the hard drive well in a box
• Download and complete the shipping form and enclose it with the media
• Send it securely via UPS

Step 2 - Diagnostic and Recovery Process

• As quick as we get your Hard Drive the diagnostic process will begin
• Once the diagnostic process is completed, a member of our customer support will contact you with the results and a file listing will be e-mailed to you
• On the rare occasion that the data can not be recovered, we will arrange for the drive to be returned to you securely.

Step 3 - Return of Data

• Data is transferred onto return media (New HDD or DVDs)
• On receipt of payment the recovered data is returned by secure next day delivery
• A copy of the data is retained for 7 days in case of query, after which the data is securely wiped and the job is closed.